Hot Bet Terms & Conditions — Platform Before You Start What You Need to Know

These terms and conditions form a legal agreement between the Hot Bet platform and its users. They apply to you as soon as you access the platform via the Hot Bet website, mobile application, or any other digital channel.

It's worth reading through this entire document before registering with Hot Bet. Many people jump straight to "I agree" — but knowing these terms can save you a lot of trouble if anything comes up. From bonus withdrawals to account closures, these rules are the basis for every decision made.

Hot Bet has written these terms and conditions in plain, accessible language with Bangladeshi users in mind. While legal jargon has been avoided, these terms remain legally binding.

A Hot Bet account is required to access our services. The information provided during registration — including your name, mobile number, and date of birth — must be accurate and truthful. Registering with false information is a breach of our rules and may result in your account being suspended.

Each individual may register only one account. Opening multiple accounts under the same name, mobile number, or from the same device is not permitted. Violating this rule may result in all associated accounts and their balances being permanently suspended.

• Providing accurate information at the time of registration is mandatory
• Only one account per person is permitted
• Keeping your password secure is your own responsibility
• Using another person's account is strictly prohibited
• Accounts may not be transferred to any third party
• Hot Bet reserves the right to investigate any suspicious activity detected on the platform

A copy of your national ID or passport may be required for account verification — particularly before a withdrawal or a high-value transaction. Hot Bet uses this information solely to confirm your identity.

Hot Bet is an adults-only platform. Registration and use of our services are restricted to individuals aged 18 and above. Where there is any doubt about a user's age, Hot Bet may request proof of age documentation.

By registering, you confirm that you are 18 years of age or older. Registering with a false age will result in the immediate closure of your account and possible forfeiture of your balance.

Hot Bet supports deposits and withdrawals via Bangladesh's popular mobile banking services, including bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka.

• Your account must be verified before withdrawals can be processed
• The payment number must match the name registered on the account
• Withdrawals are not permitted before deposit bonus wagering requirements have been met
• Suspicious transactions may be placed on hold for review
• Deposits and withdrawals through third parties are not permitted

Hot Bet does not charge any transaction fees, though your mobile banking operator's own fees may apply. If a deposit fails, the amount is automatically returned to your mobile banking account — usually within 24 hours.

Hot Bet offers a variety of bonuses and promotions, each with its own terms — particularly around wagering requirements, validity periods, and eligible games. It's worth reading the specific bonus terms before opting in.

• Welcome bonus is for first-time depositors only — one per account
• Bonus balance cannot be withdrawn directly — a specified amount must be wagered first
• Any unused bonus will be forfeited once it reaches its expiry date
• Multiple bonuses cannot be active simultaneously unless specifically approved
• Attempting to abuse bonuses or exploit the system may result in account closure
• Hot Bet reserves the right to modify or cancel any bonus offer at any time

Separate and detailed rules apply to Sports Betting and casino games on Hot Bet. The general rules are outlined below — specific rules for individual games can be found on the relevant game page.

• Bets that have been confirmed generally cannot be changed or cancelled
• If a bet is cancelled due to a technical error, the stake will be refunded
• Odds change rapidly in live betting — the odds at the time the bet is confirmed are final
• If a match is cancelled in Sports Betting, all bets are voided and stakes are returned
• Hot Bet reserves the right to investigate suspicious betting patterns and withhold payments where necessary
• Casino game outcomes are determined by RNG technology — fully fair and unbiased

If a technical error causes an incorrect payout in any game, Hot Bet reserves the right to correct that payment. The affected user will be duly notified in such cases.

Certain activities are strictly prohibited on Hot Bet. These rules exist to protect the fairness of the platform and the interests of all users.

• Operating multiple accounts for the same person
• Attempting to abuse or exploit the bonus system (bonus abuse)
• Placing bets using software, bots, or automated tools
• Colluding with other users to influence game outcomes
• Using the platform for money laundering or any other unlawful financial activity
• Abusive behavior toward support staff or other users
• Exploiting platform vulnerabilities or technical errors to gain an unfair advantage

Hot Bet treats the protection of user data as a top priority. All transactions and communications are secured with SSL encryption. Your personal information is never sold or shared with third parties.

• All data is protected with SSL 256-bit encryption
• Two-factor authentication (2FA) is available to help secure your account
• Users are immediately notified if a suspicious login is detected
• Personal data is used solely for service delivery and legal compliance purposes

You are also responsible for keeping your account secure. Never share your password with anyone, change it regularly, and always log out when using a public device. Hot Bet will never ask for your password or OTP through support.

Hot Bet believes gaming should be a source of entertainment, not problems. That's why Hot Bet offers several responsible gaming tools that users can manage themselves.

• Set your own daily, weekly, and monthly bet limits at your convenience
• Cooling-off period from 24 hours to 30 days
• Self-exclusion option from 6 months to 5 years
• No bets or deposits are possible during a self-exclusion period
• If a gaming problem is identified, the support team reaches out to help

If a user's gaming behavior raises concern, Hot Bet may reach out to them and, where necessary, place restrictions on their account — with their long-term wellbeing in mind.

For more information Responsible Gaming View the page.

Users may close their account at any time by contacting support or through account settings. Any available balance can be withdrawn before closure — though any pending wagering requirements must be met first.

Hot Bet may close or suspend an account without prior notice in any of the following circumstances:

• For any breach of these Terms and Conditions
• If you register with incorrect or false information
• If evidence of fraudulent activity is found
• Upon failure of age verification
• Upon confirmed detection of multiple accounts

If an account is closed due to a terms violation, any confirmed bonus balance may be forfeited — however, your own deposited funds are generally returned, unless those funds were used in fraudulent activity.

Hot Bet may update these terms and conditions at any time. For significant changes, users will be notified by email or via the platform. Continued use of the platform after any changes are made will be taken as acceptance of the updated terms.

If you have any questions about these terms or any of our rules, please reach out to the Hot Bet help centre — Help Center All contact details are available on the page.